Please provide our designers with as much as possible. Please allow up to 48 business hours for our designers to review your request. Once we have reviewed your information. We will contact you during our normal business hours. Our team of designers can redesign or replicate most jewelry items for you as long as there are no trademark or patent violations incurred by reproducing the item. If you would like to speak to a design representative sooner or if you have any other questions please call us.